ScanSnap connection related questions. The ScanSnap and a Computer Cannot Be Connected via a USB Cable. Communication with the ScanSnap Fails. Other questions. A 'You need to allow ScanSnap Home to access all data in the disk.' Message Is Displayed (Mac OS) The ScanSnap Does Not Turn On. The Document Is Not Fed Smoothly/A Paper Jam Occurs. Be sure you log into Mac OS X as a user with administrator privileges. Download 'MacScanSnapV32L91UpWW.dmg' onto your hard drive. Make sure you have enough free disk space (at least more than twice the download file size) for installing the programs. Quit any applications that are running on your computer. The 64 bit application for macOS is not provided for the old scanner models such as ScanSnap S1500, S1500M, and etc. (.1) because their support periods have already expired. If you wish to have the 64 bit application for macOS, please consider purchasing ScanSnap products that.
When you perform a scan with the ScanSnap, if the scanned image is displayed sideways or upside down, check the following:
Have you selected [Automatic] for [Rotation] in the scan settings?
Select [Automatic] for [Rotation] in the following procedure:
Driver For Scansnap S1100
Windows
Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.
If the main window is not already displayed, refer to To Display the Main Window.
Select the profile that you are using from the profile list.
Click to display the [Edit profiles] window.
Click the [Detailed settings] button in [Scan settings] to display the [Detailed settings] window.
Select [Automatic] for [Rotation] in the [Scan] tab.
Mac OS
Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.
If the main window is not already displayed, click the [ScanSnap Home] icon in the application list that appears when you click Launchpad in the Dock.
Select the profile that you are using from the profile list.
Click to display the [Edit profiles] window.
Click the [Detailed settings] button in [Scan settings] to display the [Detailed settings] window.
Select [Automatic] for [Rotation] in the [Scan] tab.
Did you scan a document in an orientation that is hard to determine?
When you select [Automatic] for [Rotation] in the scan settings, the page orientation is determined based on the character strings on the document.
Scansnap S1100 Software
Therefore, the image may be displayed sideways or upside down when you scan the following types of documents:
Documents with few characters in a font size between 8 and 12 pt.
Documents with many extremely large or small characters
Documents on which pitches between lines or characters are extremely narrow, or characters are overlapped
Documents with many characters contacting underlines or borders
Documents with many outlined or decorated characters
Documents with many photographs or figures and few characters
Documents with characters on a patterned background
Documents with characters printed in various directions such as drawings
Documents written using only capital letters
Documents with handwritten characters
Documents with faint characters
Documents with faded characters
Select another option other than [Automatic] for [Rotation] in the following procedure:
Windows
Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.
If the main window is not already displayed, refer to To Display the Main Window.
Select the profile that you are using from the profile list.
Click to display the [Edit profiles] window.
Click the [Detailed settings] button in [Scan settings] to display the [Detailed settings] window.
Select another option other than [Automatic] for [Rotation] in the [Scan] tab.
Scansnap Manager S1100
Mac OS
Install Scansnap S1100
Click the [Scan] button in the upper left of the main window of ScanSnap Home to display the scan window.
If the main window is not already displayed, click the [ScanSnap Home] icon in the application list that appears when you click Launchpad in the Dock.
Select the profile that you are using from the profile list.
Click to display the [Edit profiles] window.
Click the [Detailed settings] button in [Scan settings] to display the [Detailed settings] window.
Select another option other than [Automatic] for [Rotation] in the [Scan] tab.